SystemPartsAuto

SystemPartsAuto collects information to provide better automotive parts and services to our customers. We collect information in several ways:

Information You Provide Directly:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and account preferences
• Vehicle Information: Make, model, year, VIN, and engine specifications
• Purchase Information: Order history, payment information, and shipping preferences
• Communication Records: Messages, support tickets, and feedback
• Technical Support Data: Vehicle diagnostic information and installation details

Information Collected Automatically:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent, click patterns, and search queries
• Location Data: General geographic location based on IP address
• Performance Data: Website loading times and error reports

We use collected information for legitimate business purposes related to automotive parts sales and customer service:

Core Business Operations:

• Processing and fulfilling parts orders and service requests
• Providing technical support and compatibility verification
• Managing customer accounts and preferences
• Handling warranty claims and returns
• Maintaining inventory and supply chain management

Customer Experience Enhancement:

• Personalizing product recommendations based on vehicle specifications
• Improving website functionality and user experience
• Providing relevant automotive content and resources
• Streamlining the parts selection and ordering process

Communication and Marketing:

• Sending order confirmations, shipping updates, and delivery notifications
• Providing technical bulletins and product recall information
• Sharing promotional offers and new product announcements (with consent)
• Conducting customer satisfaction surveys

SystemPartsAuto shares personal information only in specific circumstances necessary for business operations:

Service Providers and Partners:

• Shipping Companies: Address and contact information for delivery purposes
• Payment Processors: Billing information for transaction processing
• Parts Manufacturers: Vehicle specifications for warranty and compatibility verification
• Technical Support: Vehicle and diagnostic data for troubleshooting assistance
• Marketing Services: Anonymized data for advertising and analytics

Legal and Regulatory Requirements:

• Compliance with legal obligations and court orders
• Cooperation with law enforcement investigations
• Protection of rights, property, and safety
• Prevention of fraud and abuse

Business Transfers:

In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction, subject to confidentiality agreements.

We implement comprehensive security measures to protect your personal information:

Technical Safeguards:

• Encryption: SSL/TLS encryption for data transmission and storage
• Access Controls: Multi-factor authentication and role-based access
• Network Security: Firewalls, intrusion detection, and regular security monitoring
• Data Backup: Regular encrypted backups with secure off-site storage
• System Updates: Regular security patches and software updates

Organizational Measures:

• Employee training on data protection and privacy practices
• Background checks for personnel with data access
• Regular security audits and vulnerability assessments
• Incident response procedures for data breaches
• Data retention policies and secure disposal methods

We use cookies and similar technologies to enhance your browsing experience and improve our services:

Types of Cookies We Use:

• Essential Cookies: Required for website functionality, shopping cart, and user authentication
• Performance Cookies: Collect anonymous usage statistics to improve website performance
• Functional Cookies: Remember preferences, vehicle information, and personalization settings
• Marketing Cookies: Deliver relevant advertisements and measure campaign effectiveness (with consent)

Cookie Management:

You can control cookie settings through your browser preferences. However, disabling certain cookies may impact website functionality and your user experience.

Analytics and Tracking:

• Google Analytics for website usage analysis (anonymized data)
• Heat mapping tools to understand user interaction patterns
• Conversion tracking for marketing campaign optimization

You have important rights regarding your personal information. We are committed to honoring these rights:

Access and Transparency:

• Right to Access: Request copies of personal data we hold about you
• Right to Information: Understand how your data is processed and shared
• Data Portability: Receive your data in a structured, machine-readable format

Control and Correction:

• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of personal data (subject to legal requirements)
• Right to Restriction: Limit processing of your personal information
• Right to Object: Opt-out of marketing communications and data processing

Exercising Your Rights:

To exercise your privacy rights, contact us using the information provided below. We will respond to your request within 30 days and may require identity verification.

SystemPartsAuto is committed to protecting the privacy of children and complying with applicable child protection laws:

Age Restrictions:

• Our services are intended for individuals 18 years of age and older
• We do not knowingly collect personal information from children under 13
• Parental consent is required for users between 13-17 years old

Child Data Protection:

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete such information from our systems.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements:

Notification of Changes:

• Significant changes will be communicated via email or website notice
• The "Last Updated" date will reflect the most recent revision
• Continued use of our services constitutes acceptance of updated terms

Review Recommendations:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information and respect your privacy rights.